Privacy Policy
Last updated: Mar 20, 2025
This Privacy Policy describes how Truksy (“we”, “our”, or “us”) collects, uses, and protects information provided by users (“you” or “user”) when using our mobile application (“app”).
Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and other details you voluntarily provide when registering or using the app.
- Usage Data: Information about your interactions with the app, such as usage frequency, device type, operating system, and app performance metrics.
- Location Data: With your consent, we collect and process your precise or approximate location to provide essential app features related to your loads and routing.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve app services and features.
- To manage user accounts and provide customer support.
- To communicate important updates, promotional offers, or user feedback inquiries.
- To analyze usage trends and enhance user experience.
- To ensure security and compliance with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers assisting us in app development, analytics, customer support, and hosting services.
- Authorities, if legally required, to comply with applicable laws, regulations, or legal processes.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
Your Privacy Rights
You may request access, correction, deletion, or restriction of processing your personal data at any time by contacting us at feedback@truksy.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We recommend reviewing this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: feedback@truksy.com
By using the Truksy app, you agree to the terms outlined in this Privacy Policy.